[{"data":1,"prerenderedAt":800},["ShallowReactive",2],{"navigation":3,"/team-headshots/member-experience":141,"/team-headshots/member-experience-surround":795},[4,16,59,101,131],{"title":5,"path":6,"stem":7,"children":8,"icon":15},"Getting Started","/getting-started","1.getting-started/1.index",[9,11],{"title":10,"path":6,"stem":7},"Introduction",{"title":12,"path":13,"stem":14},"Your Account","/getting-started/your-account","1.getting-started/2.your-account","i-tabler-home",{"title":17,"icon":18,"path":19,"stem":20,"children":21,"page":58},"Individual Headshots","i-tabler-user","/individual-headshots","2.individual-headshots",[22,26,30,34,38,42,46,50,54],{"title":23,"path":24,"stem":25},"Individual Headshots Overview","/individual-headshots/overview","2.individual-headshots/1.overview",{"title":27,"path":28,"stem":29},"Choosing a Plan","/individual-headshots/choosing-a-plan","2.individual-headshots/2.choosing-a-plan",{"title":31,"path":32,"stem":33},"Personal Details","/individual-headshots/personal-details","2.individual-headshots/3.personal-details",{"title":35,"path":36,"stem":37},"Uploading Photos","/individual-headshots/uploading-photos","2.individual-headshots/4.uploading-photos",{"title":39,"path":40,"stem":41},"Choosing Styles","/individual-headshots/choosing-styles","2.individual-headshots/5.choosing-styles",{"title":43,"path":44,"stem":45},"Payment and Generation","/individual-headshots/payment-and-generation","2.individual-headshots/6.payment-and-generation",{"title":47,"path":48,"stem":49},"Results, Downloads, and Edits","/individual-headshots/results-downloads-and-edits","2.individual-headshots/7.results-downloads-and-edits",{"title":51,"path":52,"stem":53},"Editing Tools","/individual-headshots/editing-tools","2.individual-headshots/8.editing-tools",{"title":55,"path":56,"stem":57},"Referrals","/individual-headshots/referrals","2.individual-headshots/9.referrals",false,{"title":60,"icon":61,"path":62,"stem":63,"children":64,"page":58},"Team Headshots","i-tabler-users-group","/team-headshots","2.team-headshots",[65,69,73,77,81,85,89,93,97],{"title":66,"path":67,"stem":68},"Creating a Team","/team-headshots/creating-team","2.team-headshots/1.creating-team",{"title":70,"path":71,"stem":72},"Choosing Backdrops","/team-headshots/backdrops","2.team-headshots/2.backdrops",{"title":74,"path":75,"stem":76},"Clothing Options","/team-headshots/clothing","2.team-headshots/3.clothing",{"title":78,"path":79,"stem":80},"Branding","/team-headshots/branding","2.team-headshots/4.branding",{"title":82,"path":83,"stem":84},"Inviting Members","/team-headshots/inviting-members","2.team-headshots/5.inviting-members",{"title":86,"path":87,"stem":88},"For Team Members","/team-headshots/member-experience","2.team-headshots/6.member-experience",{"title":90,"path":91,"stem":92},"Member Status","/team-headshots/member-status","2.team-headshots/7.member-status",{"title":94,"path":95,"stem":96},"Team Dashboard","/team-headshots/team-dashboard","2.team-headshots/8.team-dashboard",{"title":98,"path":99,"stem":100},"Custom Headshots","/team-headshots/custom-headshots","2.team-headshots/9.custom-headshots",{"title":102,"icon":103,"path":104,"stem":105,"children":106,"page":58},"Billing","i-tabler-credit-card","/billing","3.billing",[107,111,115,119,123,127],{"title":108,"path":109,"stem":110},"Credits","/billing/credits","3.billing/1.credits",{"title":112,"path":113,"stem":114},"Team Billing","/billing/team-billing","3.billing/2.team-billing",{"title":116,"path":117,"stem":118},"Invoices and Receipts","/billing/individual-billing","3.billing/3.individual-billing",{"title":120,"path":121,"stem":122},"Auto-Reload Credits","/billing/auto-reload","3.billing/4.auto-reload",{"title":124,"path":125,"stem":126},"After Payment","/billing/after-payment","3.billing/5.after-payment",{"title":128,"path":129,"stem":130},"Edit Credits","/billing/edit-credits","3.billing/6.edit-credits",{"title":132,"icon":133,"path":134,"stem":135,"children":136,"page":58},"Settings","i-tabler-settings","/settings","4.settings",[137],{"title":138,"path":139,"stem":140},"Team Settings","/settings/team-settings","4.settings/1.team-settings",{"id":142,"title":86,"body":143,"description":784,"extension":785,"links":786,"meta":787,"navigation":788,"path":87,"routes":789,"seo":793,"stem":88,"__hash__":794},"docs/2.team-headshots/6.member-experience.md",{"type":144,"value":145,"toc":759},"minimark",[146,150,155,158,165,168,209,214,221,232,239,243,287,300,304,309,313,320,326,329,333,340,402,413,429,434,438,448,455,458,468,472,475,481,519,523,526,610,618,621,625,628,644,650,657,661,664,674,688,692,697,700,704,708,711,717,720,732,736,739,743,746,750],[147,148,149],"p",{},"Here we cover what a member sees from the moment they open the invitation email\nto the moment their headshots are ready.",[151,152,154],"h2",{"id":153},"accepting-the-invitation","Accepting the Invitation",[147,156,157],{},"The invitation email contains a personal link. Opening it shows the team's own\nlogo, if one has been uploaded, and the name of the team being joined.",[147,159,160],{},[161,162],"img",{"alt":163,"src":164},"Team invitation page showing the team name, the invite type, and the accept and decline buttons","/images/teams-headshot/member-invite-accept.png",[147,166,167],{},"The page shows:",[169,170,171,188,193,199],"ul",{},[172,173,174,178,179,183,184,187],"li",{},[175,176,177],"strong",{},"The invite type"," — either ",[180,181,182],"em",{},"Team Member Invite"," or ",[180,185,186],{},"Admin Invite",", depending\non the role the manager assigned",[172,189,190],{},[175,191,192],{},"The team name and website",[172,194,195,198],{},[175,196,197],{},"What joining means"," — members are told their headshots will be shared with\nthe organization for professional use; admins are told they will get access to\nmanage members, view all headshots, and handle billing",[172,200,201,204,205,208],{},[175,202,203],{},"Accept Invite"," and ",[175,206,207],{},"Decline"," buttons",[210,211,213],"h3",{"id":212},"sign-in-with-the-invited-email-address","Sign In With the Invited Email Address",[147,215,216,217,220],{},"The invitation is bound to the email address it was sent to. A member who is\nalready signed in under a different address sees a ",[175,218,219],{},"Wrong account"," warning\ninstead of accepting, naming the address they need to use, with a link to sign\nout and switch.",[222,223,226],"callout",{"icon":224,"color":225},"i-tabler-alert-triangle","warning",[147,227,228,231],{},[175,229,230],{},"The most common cause of a failed invitation."," People with both a work and a\npersonal account routinely accept while signed in as the wrong one. If a member\nreports that the link \"doesn't work\", ask which email address they are signed in\nas before sending a new invitation.",[147,233,234,235,238],{},"Members who are not signed in at all get a ",[175,236,237],{},"Sign in to continue"," button, and are\nreturned to the invitation automatically once they finish signing in. A new member\ncreates their account at that point.",[210,240,242],{"id":241},"where-they-land-after-accepting","Where They Land After Accepting",[244,245,246,259],"table",{},[247,248,249],"thead",{},[250,251,252,256],"tr",{},[253,254,255],"th",{},"Role",[253,257,258],{},"After accepting",[260,261,262,271,279],"tbody",{},[250,263,264,268],{},[265,266,267],"td",{},"Member, team pays",[265,269,270],{},"Straight into their own headshot session",[250,272,273,276],{},[265,274,275],{},"Member, self-billing team",[265,277,278],{},"The payment step first, then their session",[250,280,281,284],{},[265,282,283],{},"Manager / admin",[265,285,286],{},"The team dashboard",[222,288,290],{"icon":289},"i-tabler-info-circle",[147,291,292,295,296,299],{},[175,293,294],{},"Note",": Accepting from the ",[175,297,298],{},"Pending Invitations"," page rather than the emailed\nlink returns the member to their home dashboard instead of opening the session. If\nthat happens, they can start it from the project on their dashboard.",[210,301,303],{"id":302},"declining","Declining",[147,305,306,308],{},[175,307,207],{}," invalidates the link immediately. A member who declines by mistake\nneeds a fresh invitation from their manager — the original link cannot be reused.",[151,310,312],{"id":311},"missing-or-lost-invitation-emails","Missing or Lost Invitation Emails",[147,314,315,316,319],{},"A member who cannot find the email does not need it resent. Once they sign in with\nthe invited address, a blue banner appears across the top of the app reading\n",[180,317,318],{},"Pending invites — You have an invitation to join team",", linking to their pending\ninvitations.",[147,321,322],{},[161,323],{"alt":324,"src":325},"Pending Invitations page listing each team the member has been invited to, with accept and decline buttons","/images/teams-headshot/member-pending-invitations.png",[147,327,328],{},"Each entry shows the team name, its website, the role being offered, and its own\naccept and decline buttons. Every pending invitation for that email address is\nlisted here, so a member invited to more than one team can work through them in\none place.",[151,330,332],{"id":331},"what-every-member-session-includes","What Every Member Session Includes",[147,334,335,336,339],{},"Every team member's session is created as a ",[175,337,338],{},"Premium"," session, and that does not vary:",[244,341,342,351],{},[247,343,344],{},[250,345,346,348],{},[253,347],{},[253,349,350],{},"Per member",[260,352,353,364,376,386,394],{},[250,354,355,358],{},[265,356,357],{},"Headshots",[265,359,360,363],{},[175,361,362],{},"80",", high-resolution and downloadable",[250,365,366,369],{},[265,367,368],{},"Backgrounds and outfits",[265,370,371,372,375],{},"Up to ",[175,373,374],{},"8"," combinations, drawn from the team's selections",[250,377,378,381],{},[265,379,380],{},"Edit credits",[265,382,383],{},[175,384,385],{},"10",[250,387,388,391],{},[265,389,390],{},"AI model",[265,392,393],{},"Trained on that member's own photos",[250,395,396,399],{},[265,397,398],{},"Turnaround",[265,400,401],{},"About 30 minutes",[147,403,404,405,408,409,412],{},"The team's choices decide the variety, not the member's. The session supports up to eight\nbackground and outfit combinations, but which ones a member actually gets are the backdrops and\nclothing the team selected — a team that picked three backdrops gives its members three. The\nself-billing checkout screen advertises ",[180,406,407],{},"\"8 unique backgrounds and outfits\""," because it\ndescribes what the session can hold; see ",[410,411,70],"a",{"href":71},".",[222,414,415],{"icon":289},[147,416,417,420,421,424,425,428],{},[175,418,419],{},"This does not change with the size of your credit purchase or who pays."," A team that bought\n10 credits and a team that bought 500 give their members identical sessions, and a member on a\nself-billing team gets the same session as one the team paid for. Credits buy ",[180,422,423],{},"how many","\nmembers you can invite, never ",[180,426,427],{},"how good"," their session is.",[147,430,431,432,412],{},"Note that ten edit credits is not ten edits — tools cost between one and three credits each.\nSee ",[410,433,128],{"href":129},[151,435,437],{"id":436},"paying-on-a-self-billing-team","Paying, on a Self-Billing Team",[147,439,440,441,444,445,447],{},"If the team has ",[175,442,443],{},"Members pay for their own session"," enabled in\n",[410,446,138],{"href":139},", the member pays for their own headshots\nbefore they can begin. Checkout opens automatically right after they accept — there\nis no separate step for them to find.",[147,449,450,451,454],{},"It is a ",[175,452,453],{},"one-time charge",", not a subscription, and it buys exactly the session\ndescribed above — the same 80 headshots, model, and 10 edit credits a team-funded\nmember gets.",[147,456,457],{},"Any discount the team has been given is applied automatically, so the price shown\nat checkout is the price charged.",[222,459,460],{"icon":289},[147,461,462,464,465,467],{},[175,463,294],{},": If the team pays — the default — the member never sees a payment step at\nall. See ",[410,466,112],{"href":113}," for how team-funded sessions work.",[151,469,471],{"id":470},"before-they-start","Before They Start",[147,473,474],{},"The first screen of the session sets expectations, and it is worth repeating in\nwhatever message you send your team:",[147,476,477],{},[161,478],{"alt":479,"src":480},"Session start screen listing the three things a member needs before beginning: time, being camera-ready, and good lighting","/images/teams-headshot/member-start-prep.png",[244,482,483,493],{},[247,484,485],{},[250,486,487,490],{},[253,488,489],{},"What they need",[253,491,492],{},"Why",[260,494,495,503,511],{},[250,496,497,500],{},[265,498,499],{},"About 15 minutes",[265,501,502],{},"Enough time to finish the upload in one sitting",[250,504,505,508],{},[265,506,507],{},"To look camera-ready",[265,509,510],{},"The selfies they upload are what the model learns from",[250,512,513,516],{},[265,514,515],{},"Good lighting",[265,517,518],{},"Natural daylight or a well-lit room gives the best results",[151,520,522],{"id":521},"the-progress-bar","The Progress Bar",[147,524,525],{},"A row of six segments sits at the top of every screen in the session. It is the\nindividual product's flow, and a team member does not visit all of it:",[244,527,528,541],{},[247,529,530],{},[250,531,532,535,538],{},[253,533,534],{},"Step",[253,536,537],{},"Screen",[253,539,540],{},"Team member",[260,542,543,554,564,574,588,600],{},[250,544,545,548,551],{},[265,546,547],{},"1",[265,549,550],{},"Start — what to prepare",[265,552,553],{},"Yes",[250,555,556,559,562],{},[265,557,558],{},"2",[265,560,561],{},"Personal details",[265,563,553],{},[250,565,566,569,572],{},[265,567,568],{},"3",[265,570,571],{},"Upload photos",[265,573,553],{},[250,575,576,579,582],{},[265,577,578],{},"4",[265,580,581],{},"Choose backdrops",[265,583,584,587],{},[175,585,586],{},"Skipped"," — set by the team",[250,589,590,593,596],{},[265,591,592],{},"5",[265,594,595],{},"Choose clothing",[265,597,598,587],{},[175,599,586],{},[250,601,602,605,608],{},[265,603,604],{},"6",[265,606,607],{},"Confirm and submit",[265,609,553],{},[222,611,612],{"icon":289},[147,613,614,617],{},[175,615,616],{},"The bar jumps from step 3 to step 6, and that is correct."," Submitting photos takes a member\nstraight to the confirmation screen, because steps 4 and 5 were decided once for the whole\nteam. Members occasionally read the jump as something having gone wrong, or as two steps having\nbeen skipped by mistake — nothing has been missed, and there is nothing for them to go back\nfor.",[147,619,620],{},"So a member has four screens to get through, not six.",[151,622,624],{"id":623},"uploading-their-photos","Uploading Their Photos",[147,626,627],{},"From here the flow is the same as the individual product, so the existing guides\napply:",[629,630,631,638],"card-group",{},[632,633,635],"card",{"icon":634,"title":31,"to":32},"i-tabler-user-circle",[147,636,637],{},"Name, headgear, gender, and glasses — used to tailor the generated headshots",[632,639,641],{"icon":640,"title":35,"to":36},"i-tabler-photo-up",[147,642,643],{},"Photo requirements, what makes a good selfie, and what to avoid",[147,645,646,647,649],{},"One difference for team members: the number of photos required follows the team's\nown setting. The default is 8, and a team that has chosen the reduced image set in\n",[410,648,138],{"href":139}," requires only 4.",[147,651,652,653,656],{},"A confirmation screen follows, summarising their details and photos. It is the last\npoint at which anything can be changed — once they press ",[175,654,655],{},"Submit Photos",", the\nsession goes to generation and nothing about it can be edited. Worth saying plainly\nto anyone who tends to upload in a hurry.",[151,658,660],{"id":659},"what-members-dont-choose","What Members Don't Choose",[147,662,663],{},"Backdrops, clothing, and branding are set once by the team and applied to\neverybody, which is what keeps a set of team headshots consistent.",[147,665,666,667,204,670,673],{},"Members therefore skip the backdrop and clothing steps entirely. Their confirmation\nscreen still lists the backdrops and outfits their headshots will use — inherited\nfrom the team — but the ",[175,668,669],{},"Edit Styles",[175,671,672],{},"Edit Clothing"," buttons are disabled.",[222,675,677],{"icon":676,"color":225},"i-tabler-bulb",[147,678,679,682,683,685,686,412],{},[175,680,681],{},"Tip",": The team's current backdrops and clothing are applied when the member\nfinishes uploading, not when they were invited. Changing them affects everyone who\nhas not yet finished uploading, so settle them before a large rollout. See\n",[410,684,70],{"href":71}," and\n",[410,687,74],{"href":75},[151,689,691],{"id":690},"getting-their-headshots","Getting Their Headshots",[147,693,694,695,412],{},"Generation takes roughly 30 minutes, and members are emailed when their headshots\nare ready. They can then view all of them, download individually or as a ZIP, mark\nfavourites, and use their edit credits — the same as an individual customer. See\n",[410,696,47],{"href":48},[147,698,699],{},"Their headshots are also visible to the team's managers, which is the point of\njoining a team, and is stated on the invitation before they accept.",[151,701,703],{"id":702},"troubleshooting-for-members","Troubleshooting for Members",[210,705,707],{"id":706},"the-invitation-link-doesnt-work","\"The invitation link doesn't work\"",[147,709,710],{},"A link that has been declined, cancelled, or already used shows this instead of the\ninvitation:",[147,712,713],{},[161,714],{"alt":715,"src":716},"Invitation Not Found error screen with a link back to the dashboard","/images/teams-headshot/member-invite-not-found.png",[147,718,719],{},"If a member reports this:",[721,722,723,726,729],"ol",{},[172,724,725],{},"Check which email address they are signed in as — it must match the invited one",[172,727,728],{},"Check the invitation was not declined or cancelled",[172,730,731],{},"If neither, the manager can send a fresh invitation",[210,733,735],{"id":734},"i-accepted-but-nothing-happened","\"I accepted but nothing happened\"",[147,737,738],{},"They are most likely on their home dashboard, where their session is waiting as a\nproject. Opening it resumes exactly where they left off.",[210,740,742],{"id":741},"i-cant-change-the-background-or-outfit","\"I can't change the background or outfit\"",[147,744,745],{},"That is expected. Those are set by the team so everyone's headshots match.",[151,747,749],{"id":748},"next-steps","Next Steps",[629,751,752],{},[632,753,756],{"icon":754,"title":755,"to":91},"i-tabler-progress","Next: Member Status",[147,757,758],{},"Track member progress from invitation to completion",{"title":760,"searchDepth":761,"depth":762,"links":763},"",1,2,[764,770,771,772,773,774,775,776,777,778,783],{"id":153,"depth":762,"text":154,"children":765},[766,768,769],{"id":212,"depth":767,"text":213},3,{"id":241,"depth":767,"text":242},{"id":302,"depth":767,"text":303},{"id":311,"depth":762,"text":312},{"id":331,"depth":762,"text":332},{"id":436,"depth":762,"text":437},{"id":470,"depth":762,"text":471},{"id":521,"depth":762,"text":522},{"id":623,"depth":762,"text":624},{"id":659,"depth":762,"text":660},{"id":690,"depth":762,"text":691},{"id":702,"depth":762,"text":703,"children":779},[780,781,782],{"id":706,"depth":767,"text":707},{"id":734,"depth":767,"text":735},{"id":741,"depth":767,"text":742},{"id":748,"depth":762,"text":749},"What a team member does after accepting an invitation — signing in, paying if required, uploading photos, and downloading headshots.","md",null,{},true,[790,791,792],"/teams/invite/[inviteCode]","/invites","/[projectId]/start",{"title":86,"description":784},"RQ_SoeSn6XTkdgJm7VrfmNjEO7Wenx1Gv9A2ZQtr9xc",[796,798],{"title":82,"path":83,"stem":84,"description":797,"children":-1},"Add team members by email or CSV import and manage their headshot invitations.",{"title":90,"path":91,"stem":92,"description":799,"children":-1},"Understand the member lifecycle and track progress from invitation to completed headshots.",1788180929637]