[{"data":1,"prerenderedAt":891},["ShallowReactive",2],{"navigation":3,"/team-headshots/member-status":141,"/team-headshots/member-status-surround":886},[4,16,59,101,131],{"title":5,"path":6,"stem":7,"children":8,"icon":15},"Getting Started","/getting-started","1.getting-started/1.index",[9,11],{"title":10,"path":6,"stem":7},"Introduction",{"title":12,"path":13,"stem":14},"Your Account","/getting-started/your-account","1.getting-started/2.your-account","i-tabler-home",{"title":17,"icon":18,"path":19,"stem":20,"children":21,"page":58},"Individual Headshots","i-tabler-user","/individual-headshots","2.individual-headshots",[22,26,30,34,38,42,46,50,54],{"title":23,"path":24,"stem":25},"Individual Headshots Overview","/individual-headshots/overview","2.individual-headshots/1.overview",{"title":27,"path":28,"stem":29},"Choosing a Plan","/individual-headshots/choosing-a-plan","2.individual-headshots/2.choosing-a-plan",{"title":31,"path":32,"stem":33},"Personal Details","/individual-headshots/personal-details","2.individual-headshots/3.personal-details",{"title":35,"path":36,"stem":37},"Uploading Photos","/individual-headshots/uploading-photos","2.individual-headshots/4.uploading-photos",{"title":39,"path":40,"stem":41},"Choosing Styles","/individual-headshots/choosing-styles","2.individual-headshots/5.choosing-styles",{"title":43,"path":44,"stem":45},"Payment and Generation","/individual-headshots/payment-and-generation","2.individual-headshots/6.payment-and-generation",{"title":47,"path":48,"stem":49},"Results, Downloads, and Edits","/individual-headshots/results-downloads-and-edits","2.individual-headshots/7.results-downloads-and-edits",{"title":51,"path":52,"stem":53},"Editing Tools","/individual-headshots/editing-tools","2.individual-headshots/8.editing-tools",{"title":55,"path":56,"stem":57},"Referrals","/individual-headshots/referrals","2.individual-headshots/9.referrals",false,{"title":60,"icon":61,"path":62,"stem":63,"children":64,"page":58},"Team Headshots","i-tabler-users-group","/team-headshots","2.team-headshots",[65,69,73,77,81,85,89,93,97],{"title":66,"path":67,"stem":68},"Creating a Team","/team-headshots/creating-team","2.team-headshots/1.creating-team",{"title":70,"path":71,"stem":72},"Choosing Backdrops","/team-headshots/backdrops","2.team-headshots/2.backdrops",{"title":74,"path":75,"stem":76},"Clothing Options","/team-headshots/clothing","2.team-headshots/3.clothing",{"title":78,"path":79,"stem":80},"Branding","/team-headshots/branding","2.team-headshots/4.branding",{"title":82,"path":83,"stem":84},"Inviting Members","/team-headshots/inviting-members","2.team-headshots/5.inviting-members",{"title":86,"path":87,"stem":88},"For Team Members","/team-headshots/member-experience","2.team-headshots/6.member-experience",{"title":90,"path":91,"stem":92},"Member Status","/team-headshots/member-status","2.team-headshots/7.member-status",{"title":94,"path":95,"stem":96},"Team Dashboard","/team-headshots/team-dashboard","2.team-headshots/8.team-dashboard",{"title":98,"path":99,"stem":100},"Custom Headshots","/team-headshots/custom-headshots","2.team-headshots/9.custom-headshots",{"title":102,"icon":103,"path":104,"stem":105,"children":106,"page":58},"Billing","i-tabler-credit-card","/billing","3.billing",[107,111,115,119,123,127],{"title":108,"path":109,"stem":110},"Credits","/billing/credits","3.billing/1.credits",{"title":112,"path":113,"stem":114},"Team Billing","/billing/team-billing","3.billing/2.team-billing",{"title":116,"path":117,"stem":118},"Invoices and Receipts","/billing/individual-billing","3.billing/3.individual-billing",{"title":120,"path":121,"stem":122},"Auto-Reload Credits","/billing/auto-reload","3.billing/4.auto-reload",{"title":124,"path":125,"stem":126},"After Payment","/billing/after-payment","3.billing/5.after-payment",{"title":128,"path":129,"stem":130},"Edit Credits","/billing/edit-credits","3.billing/6.edit-credits",{"title":132,"icon":133,"path":134,"stem":135,"children":136,"page":58},"Settings","i-tabler-settings","/settings","4.settings",[137],{"title":138,"path":139,"stem":140},"Team Settings","/settings/team-settings","4.settings/1.team-settings",{"id":142,"title":90,"body":143,"description":877,"extension":878,"links":879,"meta":880,"navigation":881,"path":91,"routes":882,"seo":884,"stem":92,"__hash__":885},"docs/2.team-headshots/7.member-status.md",{"type":144,"value":145,"toc":842},"minimark",[146,150,155,158,169,174,181,186,199,205,209,214,218,229,234,249,253,258,262,270,276,280,285,289,300,305,319,323,328,332,340,344,351,355,358,406,410,413,444,448,471,478,539,546,560,563,567,582,586,592,595,613,616,627,631,635,638,664,668,671,691,695,698,718,722,726,729,740,745,749,752,760,764,768,771,782,788,792,795,806,810,813,824,828,831],[147,148,149],"p",{},"Each team member goes through a defined lifecycle from invitation to completed headshots. This guide explains each status and what it means.",[151,152,154],"h2",{"id":153},"member-status-lifecycle","Member Status Lifecycle",[147,156,157],{},"Members progress through the following statuses:",[159,160,165],"pre",{"className":161,"code":163,"language":164},[162],"language-text","INVITED → ACCEPTED → GENERATING → COMPLETED\n            ↓\n        CANCELLED\n","text",[166,167,163],"code",{"__ignoreMap":168},"",[170,171,173],"h3",{"id":172},"invited","Invited",[147,175,176,180],{},[177,178,179],"strong",{},"What it means:"," The invitation has been sent but the member hasn't clicked the link yet.",[147,182,183],{},[177,184,185],{},"What you can do:",[187,188,189,193,196],"ul",{},[190,191,192],"li",{},"Send a reminder email",[190,194,195],{},"Cancel the invitation",[190,197,198],{},"View when the invitation was sent",[147,200,201,204],{},[177,202,203],{},"What the member sees:"," Email invitation with a link to accept",[170,206,208],{"id":207},"accepted","Accepted",[147,210,211,213],{},[177,212,179],{}," The member clicked the invitation link and is in the process of uploading photos or configuring their headshot.",[147,215,216],{},[177,217,185],{},[187,219,220,223,226],{},[190,221,222],{},"View their progress",[190,224,225],{},"Send reminders if needed",[190,227,228],{},"Wait for them to complete photo upload",[147,230,231],{},[177,232,233],{},"What the member is doing:",[235,236,237,240,243,246],"ol",{},[190,238,239],{},"Viewing photo upload guidelines",[190,241,242],{},"Uploading 8+ photos of themselves",[190,244,245],{},"Waiting for photos to be validated",[190,247,248],{},"Confirming they're ready to generate",[170,250,252],{"id":251},"generating","Generating",[147,254,255,257],{},[177,256,179],{}," The member has uploaded their photos and headshot generation is in progress.",[147,259,260],{},[177,261,185],{},[187,263,264,267],{},[190,265,266],{},"Wait for generation to complete",[190,268,269],{},"View approximate time remaining",[147,271,272,275],{},[177,273,274],{},"Timeline:"," Generation typically takes 10-30 minutes depending on server load.",[170,277,279],{"id":278},"completed","Completed",[147,281,282,284],{},[177,283,179],{}," Headshots have been generated and are ready for download.",[147,286,287],{},[177,288,185],{},[187,290,291,294,297],{},[190,292,293],{},"View the member's headshots",[190,295,296],{},"Download headshots",[190,298,299],{},"Member can also access their own headshots",[147,301,302],{},[177,303,304],{},"What the member can do:",[187,306,307,310,313,316],{},[190,308,309],{},"View all their generated headshots",[190,311,312],{},"Download individual images",[190,314,315],{},"Download all images as a ZIP file",[190,317,318],{},"Mark favorites",[170,320,322],{"id":321},"cancelled","Cancelled",[147,324,325,327],{},[177,326,179],{}," The invitation was cancelled before the member accepted it.",[147,329,330],{},[177,331,185],{},[187,333,334,337],{},[190,335,336],{},"Send a new invitation if needed",[190,338,339],{},"Remove from the list",[151,341,343],{"id":342},"viewing-member-status","Viewing Member Status",[147,345,346],{},[347,348],"img",{"alt":349,"src":350},"Member status overview showing different statuses","/images/teams-headshot/member-status.png",[170,352,354],{"id":353},"team-dashboard-overview","Team Dashboard Overview",[147,356,357],{},"Your team dashboard shows a summary of member statuses:",[359,360,361,374],"table",{},[362,363,364],"thead",{},[365,366,367,371],"tr",{},[368,369,370],"th",{},"Status",[368,372,373],{},"Count",[375,376,377,385,392,399],"tbody",{},[365,378,379,382],{},[380,381,173],"td",{},[380,383,384],{},"5",[365,386,387,389],{},[380,388,208],{},[380,390,391],{},"3",[365,393,394,396],{},[380,395,252],{},[380,397,398],{},"2",[365,400,401,403],{},[380,402,279],{},[380,404,405],{},"15",[170,407,409],{"id":408},"member-list","Member List",[147,411,412],{},"The Members page shows detailed status for each person:",[187,414,415,421,427,432,438],{},[190,416,417,420],{},[177,418,419],{},"Email"," - Member's email address",[190,422,423,426],{},[177,424,425],{},"Role"," - Member or Manager",[190,428,429,431],{},[177,430,370],{}," - Current stage in the lifecycle",[190,433,434,437],{},[177,435,436],{},"Last Updated"," - When status last changed",[190,439,440,443],{},[177,441,442],{},"Actions"," - Available actions based on status",[151,445,447],{"id":446},"archiving-members","Archiving Members",[147,449,450,451,454,455,458,459,462,463,466,467,470],{},"A member you are finished with can be ",[177,452,453],{},"archived"," rather than removed. Owners get ",[177,456,457],{},"Active","\nand ",[177,460,461],{},"Archived"," tabs above the members list, and each row's menu offers ",[177,464,465],{},"Archive"," or\n",[177,468,469],{},"Restore",".",[147,472,473,474,477],{},"Archiving is deliberately gentler than ",[177,475,476],{},"Remove User",":",[359,479,480,490],{},[362,481,482],{},[365,483,484,486,488],{},[368,485],{},[368,487,465],{},[368,489,476],{},[375,491,492,503,514,525],{},[365,493,494,497,500],{},[380,495,496],{},"Member's data",[380,498,499],{},"kept",[380,501,502],{},"deleted",[365,504,505,508,511],{},[380,506,507],{},"Credit",[380,509,510],{},"not refunded",[380,512,513],{},"refunded",[365,515,516,519,522],{},[380,517,518],{},"Member's access",[380,520,521],{},"unchanged — they keep everything they had",[380,523,524],{},"revoked",[365,526,527,530,536],{},[380,528,529],{},"When it is allowed",[380,531,532,535],{},[177,533,534],{},"any"," status, including completed",[380,537,538],{},"restricted",[147,540,541,542,545],{},"What archiving actually stops is ",[177,543,544],{},"chasing",". An archived member is skipped by the automatic\ninvite and headshot reminder jobs, and manual reminders are refused for them, so they stop\nreceiving nudges about a session you have already filed away.",[547,548,550],"callout",{"icon":549},"i-tabler-info-circle",[147,551,552,553,556,557,470],{},"Archiving does ",[177,554,555],{},"not"," hide a member's generated headshots from them — they keep the access\nthey had. Controlling what members can see after generation is a separate setting, covered in\n",[558,559,138],"a",{"href":139},[147,561,562],{},"Filing away members whose headshots are finished is the main reason to reach for this: the\nActive tab stays a list of people who still need something from you.",[170,564,566],{"id":565},"archived-and-filtering-together","Archived and Filtering Together",[147,568,569,570,573,574,577,578,581],{},"The Active/Archived tabs and the ",[177,571,572],{},"Filter By"," dropdown are independent, so filters keep\nworking inside either tab — you can look at archived members who were only ever ",[575,576,172],"em",{},", for\nexample. Everything outside these tabs, including the pending-invitation count on billing,\ncounts ",[177,579,580],{},"active"," members only.",[151,583,585],{"id":584},"filtering-members","Filtering Members",[147,587,588],{},[347,589],{"alt":590,"src":591},"Filter options for filtering team members by status and role","/images/teams-headshot/filter-by-option.png",[147,593,594],{},"You can filter the member list by:",[187,596,597,602,607],{},[190,598,599,601],{},[177,600,370],{}," - Show only Invited, Accepted, etc.",[190,603,604,606],{},[177,605,425],{}," - Show only Members or Managers",[190,608,609,612],{},[177,610,611],{},"Search"," - Find specific email addresses",[147,614,615],{},"This is useful for:",[187,617,618,621,624],{},[190,619,620],{},"Sending reminders to people who are still \"Invited\"",[190,622,623],{},"Checking on members who are \"Accepted\" but haven't finished",[190,625,626],{},"Reviewing completed headshots",[151,628,630],{"id":629},"managing-members-by-status","Managing Members by Status",[170,632,634],{"id":633},"for-invited-members","For \"Invited\" Members",[147,636,637],{},"If someone hasn't responded to their invitation:",[235,639,640,646,652,658],{},[190,641,642,645],{},[177,643,644],{},"Wait a day or two"," - They may be busy",[190,647,648,651],{},[177,649,650],{},"Send a reminder"," - Click the reminder button",[190,653,654,657],{},[177,655,656],{},"Verify email"," - Make sure you have the correct address",[190,659,660,663],{},[177,661,662],{},"Follow up personally"," - A quick Slack/email outside the system may help",[170,665,667],{"id":666},"for-accepted-members","For \"Accepted\" Members",[147,669,670],{},"If someone started but hasn't completed:",[235,672,673,679,685],{},[190,674,675,678],{},[177,676,677],{},"Check progress"," - They may be having trouble with photo upload",[190,680,681,684],{},[177,682,683],{},"Offer help"," - Some people need guidance on good photos",[190,686,687,690],{},[177,688,689],{},"Send photo tips"," - Share the photo guidelines",[170,692,694],{"id":693},"for-completed-members","For \"Completed\" Members",[147,696,697],{},"Once headshots are done:",[235,699,700,706,712],{},[190,701,702,705],{},[177,703,704],{},"Review headshots"," - Ensure quality meets expectations",[190,707,708,711],{},[177,709,710],{},"Download if needed"," - Save copies for your records",[190,713,714,717],{},[177,715,716],{},"Notify the member"," - Let them know their photos are ready",[151,719,721],{"id":720},"notifications","Notifications",[170,723,725],{"id":724},"email-notifications-for-managers","Email Notifications for Managers",[147,727,728],{},"You can enable notifications when:",[187,730,731,734,737],{},[190,732,733],{},"A member completes their headshots",[190,735,736],{},"A member accepts an invitation",[190,738,739],{},"There are pending members who need reminders",[147,741,742,743,470],{},"Configure these in ",[558,744,138],{"href":139},[170,746,748],{"id":747},"member-notifications","Member Notifications",[147,750,751],{},"Members automatically receive emails when:",[187,753,754,757],{},[190,755,756],{},"They're invited to the team",[190,758,759],{},"Their headshots are ready",[151,761,763],{"id":762},"troubleshooting-status-issues","Troubleshooting Status Issues",[170,765,767],{"id":766},"stuck-in-accepted","Stuck in \"Accepted\"",[147,769,770],{},"If a member has been \"Accepted\" for a long time:",[235,772,773,776,779],{},[190,774,775],{},"They may not have uploaded enough photos",[190,777,778],{},"Their photos may have failed validation",[190,780,781],{},"They may have started but not finished",[147,783,784,787],{},[177,785,786],{},"Solution:"," Reach out to the member directly",[170,789,791],{"id":790},"stuck-in-generating","Stuck in \"Generating\"",[147,793,794],{},"Generation shouldn't take more than an hour. If it seems stuck:",[235,796,797,800,803],{},[190,798,799],{},"Wait a bit longer - server may be busy",[190,801,802],{},"Check back in an hour",[190,804,805],{},"Contact support if it persists",[170,807,809],{"id":808},"member-not-in-list","Member Not in List",[147,811,812],{},"If someone says they accepted but you don't see them:",[235,814,815,818,821],{},[190,816,817],{},"Check the email address - they may have used a different one",[190,819,820],{},"Check your spam folder for their acceptance notification",[190,822,823],{},"Have them try the invitation link again",[151,825,827],{"id":826},"next-steps","Next Steps",[147,829,830],{},"Learn how to use the team dashboard effectively:",[832,833,834],"card-group",{},[835,836,839],"card",{"icon":837,"title":838,"to":95},"i-tabler-dashboard","Next: Team Dashboard",[147,840,841],{},"Navigate and manage your team effectively",{"title":168,"searchDepth":843,"depth":844,"links":845},1,2,[846,854,858,861,862,867,871,876],{"id":153,"depth":844,"text":154,"children":847},[848,850,851,852,853],{"id":172,"depth":849,"text":173},3,{"id":207,"depth":849,"text":208},{"id":251,"depth":849,"text":252},{"id":278,"depth":849,"text":279},{"id":321,"depth":849,"text":322},{"id":342,"depth":844,"text":343,"children":855},[856,857],{"id":353,"depth":849,"text":354},{"id":408,"depth":849,"text":409},{"id":446,"depth":844,"text":447,"children":859},[860],{"id":565,"depth":849,"text":566},{"id":584,"depth":844,"text":585},{"id":629,"depth":844,"text":630,"children":863},[864,865,866],{"id":633,"depth":849,"text":634},{"id":666,"depth":849,"text":667},{"id":693,"depth":849,"text":694},{"id":720,"depth":844,"text":721,"children":868},[869,870],{"id":724,"depth":849,"text":725},{"id":747,"depth":849,"text":748},{"id":762,"depth":844,"text":763,"children":872},[873,874,875],{"id":766,"depth":849,"text":767},{"id":790,"depth":849,"text":791},{"id":808,"depth":849,"text":809},{"id":826,"depth":844,"text":827},"Understand the member lifecycle and track progress from invitation to completed headshots.","md",null,{},true,[883],"/teams/[teamId]/members",{"title":90,"description":877},"yOCFKyR9Ny_vt5Nd051cl0DQS_t0nwej6W0yELYZZuk",[887,889],{"title":86,"path":87,"stem":88,"description":888,"children":-1},"What a team member does after accepting an invitation — signing in, paying if required, uploading photos, and downloading headshots.",{"title":94,"path":95,"stem":96,"description":890,"children":-1},"Navigate your team dashboard to manage members, view progress, and access team settings.",1788180931326]